DISPATCH & OUTREACH

9. How to save & manage journalist contacts (Add Custom Contact & Desk Directory)

Manage private media relations by opening an active release draft, launching the dispatch window, and adding custom contacts directly alongside the master newsroom directory.

💡 From Draft Studio: Click 'Send to Journalists' → Click '+ Add Custom Contact' below:
Dispatch to JournalistsDirectory & Workspace Contacts

Format: National Wire Standard (ID) • Protected 1-on-1 Individual BCC Dispatch

✕
Recipients (0)Journalist Directory (811)Email Preview
🔍Search by company, desk, category, email, or phone...
+Add Custom Contact
Master Directory (811 Outlets)+ Select All
SelectCompanyDeskCategoryEmail
DetikcomTekno & GadgetTeknologiredaksi@detikinet.com
DetikcomBisnis & KeuanganBisnisredaksi@detikfinance.com
DetikcomOtomotifOtomotifredaksi@detikoto.com

Interface Demonstration: Journalist Directory Modal with Focus on '+ Add Custom Contact' Action

Implementation Steps:

1

Load any draft into Draft Studio (from Press Archive or by creating a new release).

2

Click the 'Send to Journalists' button on the top toolbar to open the dispatch modal.

3

Ensure you are on the 'Journalist Directory' tab (this displays 800+ verified media outlets).

4

Look at the top-right area next to the search bar and click '+ Add Custom Contact'.

5

Enter the journalist's Media Outlet, Desk Category, Name, and Email Address, then click Save.

6

Your saved contacts will be permanently stored in your workspace and can be selected anytime for private 1-on-1 dispatch.

Editorial Tip: Custom contacts are stored privately in your workspace and will never be exposed to other companies or media lists.